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Terms & Conditions

By using the Icon Gifts website or placing an order through it, you agree to comply with these terms to the extent they apply to your use of the website or your purchase.

Last updated: 11 August 2026

1. Use of the Website

The website must be used for lawful purposes and in a manner that does not affect the operation or security of the site or the rights of other users.

2. Product Information

We make every effort to present product descriptions, images and specifications as accurately as possible.

Slight differences in color or shape may occur due to screens, production batches or the nature of the materials, particularly in products that allow custom printing or preparation.

3. Pricing

Displayed prices are subject to what appears on the website at the time of ordering, unless there is an obvious error or unless the product requires a separate quote.

Corporate order pricing may vary according to quantity, printing type, packaging, customization and shipping.

4. Order Confirmation

Submitting an order does not necessarily mean final acceptance of it. We may need to review stock, details, customization requirements or the payment method before final confirmation.

We will contact you if we need any additional information to complete the order.

5. Customization and Design Approval

For orders that include a logo, name or special design, the client is responsible for reviewing and approving the final version of the design or the digital sample before production.

After approval and the start of production, it may not be possible to modify the design or cancel the order without bearing the costs of the work already carried out.

6. Logos and Materials Provided by the Client

When sending a logo, trademark, design or other material for use in a customized product, the client confirms that they hold the right or the necessary permission to use these materials for this purpose.

7. Payment

Payment is made using the methods available at the time the order is completed or according to the terms of the quote for the order.

Some corporate orders may require an advance payment before design or production begins, and this is clarified before execution.

8. Shipping & Delivery

Shipping and delivery are subject to the shipping policy published on the website and any additional terms agreed in writing for special orders.

9. Returns & Refunds

Cancellation, exchange, return and refund requests are subject to the returns and refunds policy published on the website, without prejudice to any mandatory rights granted to the client by law.

10. User Account

If you create an account on the website, you are responsible for keeping your login details confidential and for providing accurate and up-to-date information as far as possible.

11. Intellectual Property Rights

Icon Gifts content, design, elements and materials may not be copied or reused commercially without permission, except as allowed by law.

Trademarks and logos provided by clients remain the property of their rights holders.

12. Website Misuse

Unauthorized attempts to access the website, disrupt it, distribute malicious software, or use it for fraudulent or unlawful purposes are prohibited.

13. Limitation of Liability

Nothing in these terms is intended to exclude or reduce any liability or right that cannot be excluded or reduced under the applicable law.

Any claim is handled according to the nature of the order, the agreement and the legal rights applicable to the transaction.

14. Governing Law

The transaction is subject to the mandatory regulations and laws that apply to it according to the client's location, the nature of the transaction and the place of performance.

These terms shall not be construed as a waiver by the consumer of any right that cannot be legally waived.

15. Amendment of Terms

We may update these terms when needed as a result of changes to services, the way the website operates, or regulatory requirements.

The updated version appears on this page with the date of the last update.

16. Contact

For any questions about orders or these terms, contact us via:

admin@icon-gifts.store